Nearly 70% of employees are “quietly quitting”— remaining in their positions while disengaged and seeking new roles. This silent disengagement can dent a company’s profitability. Traditional performance reviews are outdated; in our modern, always-on environment, employees seek consistent feedback.
What is Quiet Quitting?
“Quiet quitting” describes employees who fulfill basic job requirements without going above and beyond for their employer, marked by reduced participation in meetings, reluctance to volunteer, avoidance of overtime, and increased absenteeism.
In Practice: Recognizing Quiet Quitting
Employees exhibiting “quiet quitting” behaviors are those who restrict themselves to the strict necessities of their role, avoiding any extra initiative. Signs include:
- Declining additional tasks, leadership positions, or responsibilities.
- Remaining silent in meetings unless directly questioned.
- Ignoring emails or messages after working hours.
- Refusing assignments beyond their specific role.
- Distancing themselves from team interactions and evading social functions.
- Increased frequency of sick leaves or absenteeism.
How Business Identify Quiet Quitting Traditionally and What are the Pitfalls?
Employee Engagement Surveys
Regular engagement surveys can give insights into widespread disengagement.
Pitfall: Those least engaged might not participate, or lie, which potentially skews the results.
Productivity Metrics
A decline in productivity can signal quiet quitting. Having benchmarks of your organization’s standard productivity can aid in recognizing any unusual drops.
Pitfall: It’s crucial to have an established benchmark of your organization’s typical productivity levels to discern any notable declines accurately.
Company Bottom Line
An unexpected decrease in profits might point to a larger issue, like a significant number of disengaged employees.
Pitfall: Numerous factors can affect profitability, so it’s essential to analyze other concurrent factors before jumping to conclusions.
Internal Promotions
People engaging in quiet quitting often miss out on promotions due to their apparent lack of extra effort. Monitoring promotion patterns can shed light on such individuals.
Pitfall: Other factors, such as office politics or restructuring, can also influence promotion patterns, so it’s crucial to consider the bigger picture.
Intuition
Sometimes, a mere gut feeling about a change in an employee’s demeanor can be telling. Trusting these instincts when someone feels off can be the first step towards understanding and intervention.
Pitfall: Relying solely on gut feelings without further inquiry can lead to misjudgments. It’s always beneficial to communicate and gather more information.
How Can Businesses Effectively Address the Phenomenon of Quiet Quitting?
Relying solely on conventional performance evaluations is outdated. In our modern, hyper-connected landscape, employees anticipate and require feedback more often to feel integral and appreciated.
Leveraging Organizational Network Analysis (ONA) can significantly counter the quiet quitting trend. ONA offers real-time visualization of employee interactions within the organization, revealing potential underlying reasons for their subtle disengagement, and suggesting actionable solutions.
Here’s why ONA is invaluable in this context:
Behavioral Insight: ONA sheds light on possible signs of detachment. A once dynamic employee’s declining social participation or diminishing involvement in enterprise initiatives can be tell-tale signs.
Identifying Key Players: With ONA, companies can determine individuals significantly affected by or potentially influencing someone’s intent to disengage. Recognizing these pivotal figures can guide targeted strategies to cultivate a more engaged, symbiotic work environment.
Organizational Mapping: By unveiling the intricate connections between employees and departments, ONA offers a macroscopic view of the organization. This panorama can guide efforts to mend gaps or problem areas that could be fostering feelings of detachment among staff.
Enhancing Detection with LEAD.bot ONA:
Real-time Analysis with ONA: LEAD.bot’s Organizational Network Analysis offers real-time insights into how employees interact and collaborate, making it easier to detect signs of quiet quitting.
Early Detection of Disengagement: Through ONA, organizations can pick up early signs of disengagement, such as a reduced rate of participation in social events or company initiatives.
Pinpointing Influence Nodes: LEAD.bot ONA can identify individuals who may be influencing others to disengage or consider other opportunities. Targeted interventions can then be tailored for these key individuals.
Holistic Organizational View: The ONA tool provides a comprehensive view of the organization’s interconnectedness, highlighting potential problem areas or departments where disengagement is more prevalent.
By pairing traditional methods with the state-of-the-art capabilities of LEAD.bot ONA, organizations are better equipped not only to detect but also to address and prevent instances of quiet quitting, thereby ensuring a more engaged and motivated workforce.
What is LEAD.bot?
LEAD.bot fuses Organizational Network Analysis (ONA) and real-time collaboration, leveraging AI to unveil concealed communication channels and highlight pivotal influencers. By cultivating connections via virtual coffee chats and Watercooler sessions, and administering Pulse Surveys, it also gauges communication frequencies on platforms like Slack and Microsoft Teams. This comprehensive insight provides C-levels and managers a deeper understanding beyond traditional 1:1 check-ins and 360-degree feedback, as well as dynamically help companies with company culture change management.
Have a question or want a demo? Contact support@lead.app